This privacy policy is applicable to iProduct Repair and all its affiliations, websites, applications, and digital services, in connection with which this Privacy Policy is linked.

The stated privacy policy outlines the terms of collection and use of data and information by iProduct Repair which can be directly linked or identified as the personal information of any individual. iProduct Repair considers the privacy of the user in high regard. We consider the user's ability to make informed decisions regarding the use of personal information important in relation to our privacy policy. This statement of privacy policy details the iProduct Repair policy concerning the collection, use, disclosure, and protection of any or all the information we collect which includes your personal information as well (if any).

Information collected from the users by iProduct Repair

Through its services, iProduct Repair gathers the information related to the activities and operations of the users during the interaction with the website of iProduct Repair. The information collected by us might include but not limited to IP Address, Session ID, mobile or desktop ID, email addresses, phone numbers, order details, names, browser type, feedbacks or answers, and methods of payments which the user provides to any of the interactive content unit available to the user with the website. The information collected might qualify as personal or private information in the jurisdiction of certain users. However, any information all data collected by us is not used to directly identify the users or associate it with the individuals.

Personal Data may be collected during an interaction with iProduct Repair

When an individual interacts with iProduct Repair, the personal data collected may be gathered when you:

  • Visit the iProduct Repair website
  • Provide your consent (acceptance) to our use of cookies
  • Opt-in to receive our promotional email
  • Provide your consent to collect and process your location information
  • Involve in any purchase or return of product or services with us
  • During your participation in any of our contests or promotions
  • Contact the customer support of iProduct Repair

How do we protect the collected information?

At iProduct Repair, we ensure adherence to all the applicable laws and regulations along with all the accepted industry standards to safeguard the collected personal information of the users by iProduct Repair. This is done by implementing requisite organizational and technical protective measures. The measures used to protect the information are applicable both during the transmission and while we receive it.

The protective measures applied are dynamically updated and modified in adherence to the prevailing industry standard. However, we establish that no method of transmission over the web or the method of electronic storage provides a guaranteed 100% security. iProduct Repair attempts to use the commercially acceptable methods of protecting personal information but guarantee the absolute security of it.

How does iProduct Repair use the collected information?

iProduct Repair will not share any of the collected personal data with their parties. The third parties referred are the ones that use personal data for their purposes. iProduct Repair ensures that any personal information will only be disclosed as stated in the privacy policy or when demanded by law, regulation, subpoena, or court orders. The personal information of the users will only be processed, used, or shared with third parties by taking the explicit permission of the user. Personal data is used by iProduct Repair to the extent which is necessary for internal purposes. The internal purposes, for example, involve offering services and advertisements to the users which might be useful and interesting for them.

In addition, all the information received by us is analyzed and may be irreversibly compiled to generate aggregated statistical information. The information includes all the information related to the users and their interaction with the web site of iProduct Repair. The statistical information is studied to understand the consumer needs and trends for considering new products and services alongside considering the existing products and services for improvement according to customer desire. The statistical information is unidentified and does not, in and of itself, identify any particulars end-user or customer of iProduct Repair. We may share Sach statistical information with our partners or any third party, without any restrictions; on commercial conditions, that iProduct Repair has the right to determine in its sole discretion.

The personal data is not disclosed or provided to any third parties apart from those outlined in this privacy policy.

Opt-Out

In case, the user requires us not to collect and process or share any personal information for the mentioned purposes, s/he can opt-out from this with effect for the future collection of data. To opt-out, the user can do it by sending an email to support@iproductrepair.com. (We encourage you to reach out to us through email for quick redressal)

Cookies

A cookie is designated as a small text which is sent to the browser of the users and stored on the device used. All the cookies we use are persistent cookies which means that even after the browser session has expired they will be stored on your device. Any cookies stored in the device will be deleted within 1 month after being placed unless it is configured otherwise. The users have the option to change this setting for either refusing all the cookies or informing when a cookie is sent. The user is free to delete any cookie at any time with future effect, however, this might affect certain features of iProduct Repair services which may not function properly in case of cookies being disabled or removed.

The cookies placed on the device of the users will continue to transmit the personal information of the user to iProduct Repair for the purposes specified in this policy.

Marketing Communications

The users may receive email or other messages related to the products and services of iProduct Repair. By using the services or the privacy policy, you provide your consent to receive such commercial messages from us. You can demand the removal of your personal information from our mailing list and stop receiving any further communications from iProduct Repair. This can be done by following the unsubscribe link given at the bottom of each communication or sending an email to us at support@iproductrepair.com.

Users can also unsubscribe from commercial messages. Note – iProduct Repair reserves the right to send you communications related to the services, your account, or the transactions without the option of opting-out from them unless you cancel your account.

User Rights

 The users can request information from iProduct Repair regarding the personal data stored. The information requested can be the origin, recipients or categories of recipients to which the data has been transferred to and the purpose of storage of the data.

Upon the user's written request, iProduct Repair will make all the commercially reasonable attempts to delete the information provided to it. The information is deleted unless required otherwise for the further execution of an agreement with a user or as required by the applicable laws and regulations. Any information once deleted cannot be restored by iProduct Repair.

For practicing any of the rights, the user may contact iProduct Repair by sending in an email to support@iproductrepair.com.

Changes

iProduct Repair may modify this privacy policy timely having the reserved right to update the policy. If applicable under law, a written notice of the changes will be conveyed to the users. Any changes in the policy having a material retroactive effect will not be made unless we are legally obligated to do so. Your continued use of service will be deemed as the acceptance of the amended policy which will supersede all the previous version's commerce statements or notices of the privacy policy.

Queries and contact information

For any questions or comments regarding the privacy policy, feel free to contact us at support@iproductrepair.com.